We are committed to providing you with excellent support to ensure a seamless experience with our app. Please find below the details of our support options and service commitments:
Support Team's Hours of Operation:
Our support team is available from 9AM to 5 PM pacific time zone to assist you with any issues or questions you may have.
First Response SLA (Service Level Agreement):
We strive to respond to your inquiry within one business day. Please note that response times may vary depending on the volume of inquiries received.
Support Options:
Email Support: support@ayraa.io
Knowledge Base or Forums: https://help.ayraa.io/en/collections/7531934-ayraa-support-portal
Additional Information:
For urgent matters outside of our regular support hours, please utilize our email support, and we will respond as soon as possible during our next available support window.
By utilizing these support options, we aim to resolve your queries promptly and provide you with the assistance you need to maximize your experience with Ayraa.
If you have any feedback or suggestions regarding our support services, please feel free to contact us. Your insights are invaluable to us as we continually strive to improve our service delivery.
Thank you for choosing Ayraa!